We are currently looking for a proactive and well-organised Administrator to join a busy and fast-paced team. This role would suit someone who enjoys coordinating people, processes, and communication while delivering a high level of service.

Key Responsibilities:

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Act as a key point of contact for clients, engineers, suppliers, and subcontractors

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Manage inbound calls and emails in a professional and efficient manner

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Provide regular job updates and progress reports to customers

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Maintain accurate and up-to-date system records

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Plan, schedule, and monitor daily workloads for engineers

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Book appointments for smaller contracts and ad-hoc works

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Complete helpdesk administrative tasks, including processing orders and spare parts

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Raise purchase orders for suppliers and subcontractors

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Produce accurate invoices for completed works

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Monitor KPIs and support SLA performance

What We're Looking For:

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Previous experience in a similar coordination or FM environment is desirable

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Good understanding of scheduling, workflows, and service delivery

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Strong organisational and communication skills

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Confident using office systems and scheduling software

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Ability to prioritise workload and work well under pressure

Please get in touch or send your CV for more information