General Manager - High End Venue

£110,000 - £125,000 Base + 20% Bonus

London

Leading members venue seeks a highly accomplished, results driven General Manager to lead the launch and day-to-day operations of their brand-new event venue venture!

As part of our client's exciting evolution, they are introducing a versatile, multi-experiential space designed as an intimate, up-market 350 capacity venue, playing host to a range of curated events each week as well as being a premium space bookable by Exhibition and Conference organisers as a perfect additional space for VIP or hospitality elements of their events.

In addition, it will provide exclusive hospitality experiences for live events across the wider estate.

The venue will feature a tiered membership model, providing a variety of benefits, including private dining and premium food and beverage packages. Members will also have the opportunity to purchase tickets for theatre performances, music events, and other live entertainment across the estate.

Job Purpose:

We are seeking an exceptional General Manager to lead the launch and day-to-day operations of their brand-new premium lounge and play an intrinsic role in programming the curated events content.

The General Manager will be the face and driving force behind the lounge's success — creating an unmatched experience for both day-to-day customers and hospitality members, owning the P&L as a standalone business, and building a vibrant and engaged community of customers and members.

This is a unique opportunity to shape one of London's most exciting new venues from the ground up. Reporting to the Chief Operating Officer, you will be responsible for strategic leadership, operational excellence, membership growth and retention, event curation, and world-class service delivery.

Person specification

* A proven understanding of London's hospitality trends, entertainment industry and hospitality membership scene.

* A dynamic, modern hospitality leader with a proven track record in high-end F&B, luxury hospitality, or lifestyle venues.

* Strong background in event curation, entertainment programming, and community engagement.

* Commercially astute with demonstrable experience managing a P&L

* Deep understanding of membership acquisition, retention strategies, and benefit programming.

* Experience running F&B operations, front-of-house service delivery, and high-end procurement.

* Passionate about world-class customer service and creating memorable member experiences.

* Comfortable working at pace, with flexibility across evenings, weekends, and events.

* Excellent relationship builder, capable of navigating high-profile environments with discretion and flair.

* A strategic thinker who thrives in a creative, entrepreneurial, and collaborative environment

Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities.

We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs.

Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move