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DATE ADDED: Wed 02/10/2019

Technical Analyst, Associate, Mid Or Senior Level!

Philadelphia, PA, US
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COMPANY: PENN MEDICINE

JOB TYPE: Permanent, FullTime

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Position Description:
Penn Medicine is looking for a Technical Analyst, Associate, Mid or Senior Level!

This role requires an overall understanding of device integration and vital signs data from the bedside monitors to the EMRs. Understanding of HL7 protocol, Capsule Technology, GE CPN Connect application, and other HealthCare related applications is desirable. Strong analytical ability, problem-solving, documentation, and communication skills are essential. In addition, the following are preferred:


• Strong background in Applications support including an understanding of databases and reporting needs

• A strong understanding system/hardware setup and troubleshooting

• This position sometimes require onsite support for systems/applications at the hospital, including the ORs, ICUs and other hospitals departments/units

• Teamwork and Collaboration is essential to succeed in this role

• Participate in 7 X 24 on-call rotation supporting diverse healthcare applications

Support experience with the following preferred, but not required:


• Nihon Kohden

• Capsule

• Philips

• GE

• Drager

• Masimo

• Medtronic

• Spacelabs

Associate Technical Analyst


• Responsibilities include the assisting with the creation and delivery of technical and programming solutions to previously identified needs and business problems under the direction of a senior analyst. Ensure system changes follow change management procedures and protocols.

Technical Analyst


• Strong analytical, organizational, and problem solving skills required

• Migration of data between environments

• System build, validation and workflow testing

• Implementation and activation of new features (hardware and software)

• Application analysis

• Workflow analysis

• Accountability, responsibility and ownership in regard to work performed

• Team player Ability to interact with all levels of hospital personnel to include: IT management staff, consulting staff, clinicians, hospital administrators, etc

• Must be able to function as part of a team providing a high level of quality service to clients

• Must be able to complete tasks in a self-directed manner once assigned

Senior Technical Analyst


• Responsibilities include creating and delivering technical resolutions to create workflow, process design and programming solutions to business problems.

• Must have strong analytical, programming and communication skills and be able to balance technical and business objectives to improve quality outcomes.

• Must be able to create and implement project plans and routinely communicate status of work.

• Assist in the education & training of new hires and other team members and be available as a resource for the team.

Minimum Requirements:
Associate Technical Analyst

Degree Requirements and Minimum Experience Required:

• High school diploma or GED required.

• Experience in health care IT preferred.

• Minimum of one (1) year directly related experience required.

Skill Requirements:

• Utilizes industry standard processes to generate specifications for implementation and for specification review process under the direction of a senior analyst.

• Knowledge of hardware configurations, database management tools and query language

• Good communication skills, both written and verbal.

• Ability to troubleshoot, research and solve problems

• Detail oriented, analytical, organizational, and problem solving skills required.

Technical Analyst

Degree Requirements and Minimum Experience Required:

• Bachelor's degree required.

• Current Internal Penn Medicine Information Services division employees may be considered with proof of active and continued enrollment in an approved bachelor degree program.

• Minimum of two (2) years of directly related experience required.

• Experience in health care IT preferred.

Skill Requirements:

• Understanding of technical integration technologies/platforms preferred

• Provide technical expertise to ensure that the design, implementation and end results meets business requirements.

• Use Software Development Life cycle (SDLC) to generate specifications for implementation and for the specification review process.

• Work with our internal management and internal/external customers to develop the deployment strategy, plan, and schedule.

• Strong written and oral communication skills.

• Knowledge of healthcare operations and data structures and the use of information system applications in the practicing healthcare and financial environment are preferred.

Senior Technical Analyst

Minimum Certifications, Registry and/or Licenses Required:

• Vendor certification preferred

Degree Requirements and Minimum Experience Required

• Bachelor's degree required

• Current Internal Penn Medicine Information Services division employees may be considered with proof of active and continued enrollment in an approved bachelor degree program.

• Minimum of three (3) years of directly related experience required.

• Experience in complex technical projects

• Experience in health care IT preferred

Skill Requirements:

• Provide Technical expertise to ensure that the design, implementation and end results meet the business requirements.

• Utilizes industry standard processes to generate specifications for implementation and for specification review process.

• Ensures project scope and design and pragmatic and results orientated technical decisions.

• Identify problem definitions and make recommendations regarding refinements and decisions, throughout the product life cycle.

• Contribute to, and/or own, the development process for the deployment strategy, plan and schedule.

• Strong analytical, problem identification and resolution skills.

• Excellent communication skills, both written and verbal

• Knowledge of healthcare operations, data structure and use of information system applications in the practicing healthcare and financial environment.

• Ability to both recognize project barriers or risks and address them in a timely fashion

• Demonstrated ability to function as part of a team providing a high level of quality service

Additional Information:
Be a part of the exciting and ground-breaking upcoming years for the Penn Medicine Information Services department!

Because growth is essential to continuing to meet the current and future needs of patients, Penn Medicine continues to expand its capabilities.


Penn Medicine's Information Services (IS) Department focuses its efforts on the clinical and financial systems that support the day-to-day operations of four hospitals, several satellite practices, and more than 2,000 physicians.
Learn more about Information Services

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Penn Medicine #removed#/careers/

Live Your Life's Work

EOE/AA, Minority/Female/Disabled/Veteran

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. - provided by Dice
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