Senior Sales Advisor

Loughborough

£27,000 - £28,000 + Commission (£37,300 OTE)

Are you passionate about interiors and delivering exceptional customer experiences? Do you thrive in a fast-paced, sales-driven environment where no two days are the same? If so, this could be your perfect next step.

The showroom is a destination for customers seeking quality, expertise, and design inspiration-and our client is looking for a confident and experienced Senior Sales Advisor to help lead their customer journey from first contact through to completion.

Description of the role:

Guiding customers through the full sales process in person, via email, and over the phone.
Offering tailored advice on products, design, and technical queries.
Creating quotations, arranging deliveries, and providing outstanding aftersales support.
Taking ownership of customer issues and ensuring resolution to the highest standards.
Supporting and mentoring the wider sales team, including training new starters.
Using the CRM system to update customer records and sales activity.
Managing sample requests and showroom visits, ensuring every customer feels welcomed and supported.About you:

Minimum of 2 years' experience in a sales-focused role.
Background in luxury retail, interiors, or design (highly desirable).
A natural communicator-confident, articulate, and customer-focused.
Strong organisational skills, with the ability to juggle multiple tasks effectively.
Self-motivated, proactive, and positive in a fast-paced team environment.
Comfortable using CRM systems and Microsoft Office applications. Apply now to be part of a growing team where your flair for interiors and customer service can truly shine