Quality & Performance Coach - Shape Excellence in Beauty Education

Make a real impact where quality meets purpose

Are you passionate about raising standards, inspiring educators, and driving exceptional learner outcomes in the beauty sector? Join Pathway Group and play a key role in transforming lives through high-quality education and training.

About Pathway Group

Pathway Group is committed to changing lives through skills and employment, delivering meaningful impact to learners, employers, and communities. Built on values of trust, accountability, and always acting with the best intent, Pathway Group fosters a culture where quality is everyone's responsibility.

Working with Pathway Group means:

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Being part of a mission-driven organisation that genuinely makes a difference

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Access to a supportive, collaborative, and forward-thinking environment

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Opportunities for continuous professional development and career growth

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A hybrid working model offering flexibility

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A strong commitment to safeguarding and learner success

The Role

As a Quality & Performance Coach, you will ensure the highest standards of teaching, learning, and assessment across beauty education programmes.

Key responsibilities include:

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Providing 1:1 coaching and support to Tutors to improve delivery and learner outcomes

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Conducting observations of teaching, learning and assessment (OTLA)

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Delivering CPD sessions, training, and Tutor inductions

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Supporting quality assurance activities, including deep dives and sampling

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Monitoring learner progress, attendance, and achievement

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Leading and implementing Quality Improvement Plans (QIPs)

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Supporting curriculum development and standardisation

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Working collaboratively to strengthen quality and operational performance

This is a hybrid role, combining remote and onsite support across contracts.

🎯 Ideal Candidate

To succeed in this role, you will bring a blend of industry expertise and a passion for quality improvement.

You will have:

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Experience in quality assurance / IQA within beauty therapy (NVQ/VTCT)

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Strong background in beauty services (e.g. bridal hair & makeup, nail technology, treatments)

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Proven ability to coach, mentor, and develop Tutors or Assessors

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Experience conducting observations and delivering structured feedback

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Knowledge of EPA standards and awarding body requirements

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Experience using ePortfolio systems (e.g. Mgn8, Onefile)

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Excellent organisational and stakeholder management skills

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A commitment to continuous professional development and industry trends

Apply Now

If you're ready to take the next step in your career and help Pathway Group deliver outstanding education and life-changing opportunities, we want to hear from you.

Apply today and be part of something truly meaningful