Job Description:

Sales Assistant - Retail

Location: Plymouth
Salary: DOE. Salary will increase after JET training and is under review for a potential increase.
Hours: 9:15am - 5:10pm, five days per week (37.1 hours). Day off normally Tuesday. Sundays are usually closed; December Sunday shifts are rotated fairly across the team.
Job Type: Full-time
Reports To: Manager / Deputy Manager

About the Role

Are you passionate about retail, customer service, and creating an inspiring shopping experience? This Sales Assistant role is perfect for someone who thrives in a lifestyle focused retail environment. You'll work in a store where attention to detail, team collaboration, and exceptional customer experiences are key.

As a Sales Assistant, you'll play a vital role in engaging with customers, driving sales, and maintaining the high standards of presentation and service that define the store.

Key Responsibilities

* Deliver outstanding customer service and build lasting relationships

* Maximise sales by sharing product knowledge and creating engaging experiences

* Motivate and support your team to achieve store goals

* Accurately handle cash and card transactions

* Maintain stock levels and update the stock system

* Merchandise the store effectively to optimise presentation and sales

* Maintain and grow the customer database

* Follow company sales processes to improve personal performance

* Ensure high standards of after-sales service, including order and complaint follow-ups

* Monitor KPIs and understand how your work contributes to store performance

* Maintain store equipment, cleanliness, and security

* Attend meetings, training sessions, and workshops as required

* Adhere to company values, uniform guidelines, and professional communication standards

Requirements / Desired Attributes

* Confident using till systems; experience with Bransom software is a plus

* Positive, inspiring, and ambitious personality

* Honest, reliable, and a team player

* Creative thinker with ideas to improve the store and customer experience

* Comfortable in a lifestyle retail environment with attention to detail and excellent customer service

Why Join Us?

* Join a supportive, team-oriented retail environment

* Work for a respected lifestyle and home retailer

* Grow your skills and career through JET training and development opportunities

* Contribute to a store environment that prioritises presentation, service, and customer experience

If you are interested in this position, please click apply now or call us for more details.

Job Type: Full-time