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DATE ADDED: Tue 18/09/2018

Cable Tech

Baton Rouge, USA


Job Description

Daily Customer Service Expectations:

  • Arriving at customer's homes within the given time frame
  • Providing friendly customer greetings
  • making sure you are presented in a way that represents yourself and our company professionally
  • Ensuring your work vehicle is clean, maintained and stocked with the proper equipment to get the job done as directed in a timely fashion for the customer
  • Reviews all requested services with the customer
  • Addressing customer concerns, interacting with customers in a professional, courteous manner
  • Educating customers on services and equipment
  • Maintaining workspace and cleanliness from beginning to end of installation/repair.
  • Reaching out for the appropriate help in a timely manner with any questions or issues regarding a job you are on if you are unable to resolve on your own confidently

Your day to day responsibilities will include:

  • Working inside and outside of the customer’s home (roof, crawlspace, living spaces)
  • Installing and setting up HDTV and/or DVR boxes, High-Speed Internet, and Digital Telephone service
  • Successfully routing services from the service point throughout the customer's home
  • Installing HDTV and/or DVR boxes, High-Speed Internet, and Digital Telephone service
  • Troubleshooting Existing services and bringing installations up to quality-control standards
  • Adding/removing additional requested services for existing customers
  • Installations include using hand/power tools to install outlets, running new lines, connecting cable boxes or other equipment and running necessary lines into the customer's homes in a safe and timely manner.
  • Maintaining a professional and customer orientated demeanor.

Position Requirements:

  • ***Customer service skills***
  • Valid Driver's license- (must be present at interview)
  • This position requires the ability to carry up to 100+lbs comfortably
  • Comfortable with heights and climbing/carrying large (28' ft) ladders
  • Comfortable with crawl spaces/basements

Provided Required Screenings:

  • Drug Test
  • Background screening
  • MVR screening (motor vehicle record)

Interested in travel?

Company-wide opportunities in residential, commercial, alarm, drop bury, retention & collections and more. We offer short-term travel and long-term travel opportunities in IL, PA, ID, LA, KS, NE, CT, VA, MA, MD & more

Role: Cable Tech
Job Type:
Location: Baton Rouge,

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