Tenancy Services Manager
Location: Nottinghamshire
Salary: £49,764
Contract: Full-time, Permanent
Closing Date: 15th June 2025
Are you a strategic and compassionate leader ready to make a real impact in social housing? Do you thrive on delivering high-quality tenancy services and championing tenant wellbeing? If so, we want to hear from you.
We're looking for a Tenancy Services Manager to lead and transform our Tenancy Services team. This is a pivotal role within our Housing Management service, where you'll take the helm of tenancy and estate management, anti-social behaviour response, and specialist housing support.
🌟 What you'll do:
* Lead a team of dedicated officers delivering tenancy, estate, and sustainment services across the district.
* Be the strategic lead for tackling anti-social behaviour, working in close partnership with our Community Safety Team.
* Drive policy innovation, service transformation and continuous improvement projects.
* Champion safeguarding across Housing Operations and lead on high-level case monitoring.
* Oversee compliance with consumer standards and regulatory frameworks, ensuring tenants' voices shape how services are delivered.
* Build strong partnerships to create healthier, safer, and more inclusive communities.
✅ About you:
You're a confident, solutions-focused housing professional with:
* Significant experience in social housing or landlord services at a management level.
* A strong grasp of tenancy management law, consumer standards, and anti-social behaviour frameworks.
* Proven success in leading teams, improving services, and managing budgets.
* A passion for improving tenants' lives and a commitment to collaborative, resident-focused working.
* A degree in housing or equivalent relevant qualification.
💡 Why join us?
You'll be joining a forward-thinking organisation committed to continuous improvement and resident engagement. We offer a supportive team culture, and the opportunity to play a key role in shaping the future of local housing services.
Apply today and help us shape thriving communities through sustainable tenancies and excellent landlord services.
To discuss this role in more depth, please phone Kelly Power on (phone number removed)
This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business