ServiceNow Developer - £65K - £70K

Remote positon - with odd trip to london office

Role responsibilities:

Platform Development and Configuration:

• Design, implement, and maintain features across core ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM), Configuration Management Database (CMDB), Strategic Portfolio Management (SPM), AppEngine, Custom Applications, and Service Portal.

• Utilize platform tools such as Predictive Intelligence, Flow Designer, Virtual Agent, Workspaces, Catalog Builder, and UI Builder to deliver scalable solutions.

• Configure and develop custom modules, forms, and workflows in alignment with evolving business requirements.

• Leverage scripting skills (JavaScript, Glide API) to optimize functionality and enhance user experience through automation.

• Drive process improvement through workflow automation and ServiceNow best practices.

Integration and Reporting:

• Monitor and fine-tune system performance to ensure platform stability and efficiency.

• Manage existing ServiceNow integrations and develop new ones with other enterprise systems and third-party applications.

• Support reporting needs by creating and maintaining dashboards, reports, and KPIs that offer actionable business insights, including advanced analytics requests.

Please apply asap if interested - ServiceNow Developer GleeIT

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