• We're recruiting for a senior Jira Administrator contract position to take ownership of a complex Jira and JSM environment, leading governance, workflow design, automation, and continuous improvement across the platform.
• It will suit an experienced Jira specialist who can operate autonomously, drive standardisation, and partner confidently with stakeholders to deliver a scalable, well-structured, service-focused Atlassian ecosystem.

Client Details

• Michael Page Technology are proud to be partnered with a national infrastructure leader operating across multiple high-value sites across the UK, managing complex logistics, operational services and large-scale technology platforms that underpin critical supply-chain and industrial activity.
• The client is currently delivering a major multi-year modernisation programme, investing heavily in digital tooling, automation, workflow efficiency and service-delivery excellence to drive standardisation, resilience and platform maturity across the organisation.
• They provide a mission-critical operational environment, supporting diverse commercial partners through high-capacity facilities, integrated transport links and a strong focus on safety, compliance, sustainability and continuous improvement.

Description

• As the Jira Administrator, you will lead the direction, governance, and evolution of Jira and JSM.
• You will modernise workflows, structures, automation, and processes, whilst reducing complexity, addressing technical debt, and creating long-term scalability.
• Whilst the role will be a standalone Outside IR35 position, you will work closely with teams to ensure Jira supports high-quality service delivery.
• There will be expectations to influence platform standards and ensure consistent, well-designed configurations.
• The role will be full-time, 5 days per week, and the expectation is that you will be on-site for 2 of those days at the Liverpool head office.

As the Jira subject-matter-expert, you will also have the following responsibilities:

• Own and manage Jira and JSM platforms, ensuring stability, quality, and governance.
• Redesign and optimise workflows, schemes, SLAs, portals, queues, and issue types, and build scalable automation using Automation and ScriptRunner.
• Establish naming conventions, configuration standards, and guardrails.
• Conduct platform reviews to identify inconsistencies and improvement areas.
• Support integrations (REST API, webhooks, identity providers).
• Troubleshoot platform issues and liaise with Atlassian support as needed.
• Engage with stakeholders, translate requirements, and coach teams on best practice.
• Ensure Jira and JSM workflows align with ITSM/service delivery principles.

Profile

As the successful candidate for the Jira Administrator role, you will have the following experience:

• Strong hands-on Jira Cloud administration expertise.
• Deep understanding of workflows, permissions, schemes, and JSM configuration.
• Experience with complex automation design (ScriptRunner).
• Proven ability to clean up or govern unstructured Jira environments.
• Solid understanding of REST API integrations and identity provider setups (SSO/SCIM).
• Excellent communication skills with the ability to challenge constructively.
• Desirable: Experience with Atlassian ecosystem tools (Confluence, Opsgenie, Assets), migrations, or enterprise-level environments.

Job Offer

• Daily rate between £600 and £700.
• 6 Month contract (Likely extensions).
• Outside IR35.

If you are an experienced Jira Administrator looking for a challenging, innovative role where you can add significant value to a renowned business, we encourage you to apply and take advantage of this exciting opportunity.