We are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
We specialize in promotional marketing and customer acquisitions.
Through our innovative approach to direct marketing, we are able to offer our clients 100% return on their marketing investments - a statement few other marketing companies can make.
By focusing our efforts on a direct marketing approach, relationship-based marketing approach, we are able to bring our clients life-long customers with increased name-brand recognition and high levels of customer loyalty.
Our goal is to add value with all in our company. We strive to see leaders develop, both personally and professionally. We prove our results to our clients through the continual growth of our business throughout the United States.
Role: Customer Service Specialist
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