Badenoch + Clark's noteworthy client in Preston requires an IT Service Desk Analyst to start ASAP for an initial two month contract, which is likely to be extended with the rate of pay being £12-£14 per hour (inside IR45/umbrella rate).
You will be joining a busy IT Support Team to offer additional help during a busy period of support calls. You will be taking IT support calls from users, logging them on the call management software and resolving where possible if a first fix is within the 1st line team's SLA timescales. If the query is either too technical or would take too long to resolve, then you will log the call and pass it onto the 2nd line support team. You will also be doing standard helpdesk support tasks such as password re-sets and user account openings.
In order to be considered, candidates must be available to start immediately and happy to work onsite in Preston in a COVID secure environment. You will possess a strong all round knowledge of first line IT support in a Windows enterprise environment and have excellent customer service skills.
This is an excellent opportunity for an immediate contract start and to develop your IT Support skills within the role as it progresses. Please apply NOW and don't miss out.
Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.
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Role: IT Service Desk Analyst - Preston - £12-£14 per hour
Job Type: Contract
Location: Preston, Lancashire,
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