Are you a proactive Sales Coordinator looking for an exciting opportunity within E-commerce? Our client is a growing E-commerce business, specialising in manufacturing products to a variety of businesses throughout the UK.

Our client is looking for an exceptional person to join their team.

What's in it for you?

* Above market basic salary

* 20 days holiday + bank holidays

* Opportunities for progression

* Pension Scheme

* Free car parking

Your new role:

* Develop and maintain strong relationships with both new and existing clients to support ongoing sales growth and client retention

* Assess client requirements and deliver customised recruitment solutions that align with their objectives

* Maintain accurate and up-to-date records of all client interactions using a CRM system

* Manage client accounts by ensuring orders and services are processed efficiently, accurately, and on time

* Collaborate closely with colleagues to ensure all client expectations are consistently met or exceeded

* Identify and pursue opportunities to offer additional services that add value to existing client relationships

* Address client concerns or issues promptly, ensuring quick and effective resolution

* Handle logistics-related queries, including delivery and collection arrangements, to ensure a smooth client experience

What you'll need to succeed:

* Solid background in sales or post-sales support, ideally in a Sales Support or comparable role

* Excellent verbal and written communication skills, with the ability to connect effectively with clients across various levels of an organisation

* Comfortable using CRM tools like HubSpot or similar platforms to manage client data and workflows

* Capable of working independently while also contributing positively to a team environment

* Solutions-focused mind-set with a strong drive to deliver measurable outcomes

* Strong analytical thinking and a keen eye for detail

* Skilled in building strong relationships and managing client expectations

* Takes initiative in addressing challenges and delivering exceptional service

Interested?

For more information about this vacancy, please contact Taylor at Proactive Personnel, Telford