Job title: Property Claims Specialist

Salary: £40,000

Location: Leeds

PURPOSE OF ROLE

We're working with a global broker known for handling complex risk. They're looking to bring in a Property Claims Specialist to support key clients with technical expertise, fast thinking, and top-tier service. You'll manage claims end-to-end and liaise with insurers.

RESPONSIBILITIES 

• Manage a portfolio of property claims from notification to resolution
• Accurately assess policy coverage and determine liability
• Liaise with loss adjusters, contractors, and customers
• Ensure claims are settled efficiently, fairly, and within SLA
• Maintain clear, accurate, and professional documentation
• Escalate complex cases as needed, supporting a team-focused approach

DAY-TO-DAY 

• Handle incoming claims and guide policyholders through the process
• Investigate commercial property damage claims. 
• Communicate regularly with stakeholders to keep claims moving
• Collaborate with internal teams (underwriting, risk, customer care)
• Keep up-to-date with policy wordings and industry best practice

EXPERIENCE 

• Proven track record of managing claims end-to-end
• Familiar with domestic and/or commercial property policies
• Experience with CMS platforms and Microsoft Office

SKILLS

• Strong communication - clear, calm, and confident
• Organised and proactive with great attention to detail
• Decision-making and negotiation confidence
• Customer-first mindset with a problem-solving approach
• Able to manage caseloads and shifting priorities with ease

If you have the relevant experience or know someone that does please contact me now on or email us at