Role: IT Support EngineerSalary: Up to £30kLocation: On-site (Telford, England)Our market-leading client is looking to recruit an experienced IT Support Engineer. This crucial role involves a blend of core IT support, in-house system enhancement, and infrastructure collaboration, partnering with both specialist external IT providers and internal teams to maintain the smooth running of vital operational technologies.IT Support Engineer Skills / Background –

• Solid troubleshooting skills and experience in an IT helpdesk or technical support role (Essential)
• Familiarity with SQL databases
• Advantageous: Background in supporting or developing within a Microsoft .NET framework, particularly with C# and ASP.NET.

IT Support Engineer Role Responsibilities –

• Maintain, update, and enhance the internal Information Management System
• Provide first-line support for the on-site MRP system.
• Assist with the maintenance and troubleshooting of the SQL-based data warehouse.
• Provide hands-on IT support to end users across the site, in collaboration with the MSP.
• Collaborative oversight of our local IT infrastructure, including servers, network devices, and backup protocols (in conjunction with our MSP).
• Development and upkeep of internal IT knowledge resources and standard processes.
• Flexibility to undertake tasks aligned with their skillset and the evolving needs of the business.

Company Benefits –

• Permanent, Full-Time position (Monday-Friday, 39 hours per week)
• 33 days of holiday per year, including statutory holidays

This is a fantastic opportunity to work with an exciting business who are at the forefront of its industry.Please contact Paige Bevan on  or email  for more information.