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DATE ADDED: Fri 21/09/2018

Customer Service & Promotions Associate

Austin, USA


Job Description

We are celebrating by expanding and adding to our fast-paced team!

Vincere Associates is looking for a Customer Service & Promotions Associate who can assist clients with product issues and help maintain a high customer retention level.


• Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers

• Handle customer inquiries and establish new accounts

• Develop and maintain a knowledge base of the evolving products and services

• Demonstrate and provide our customers with product knowledge and information

• Monitor the customer satisfaction levels and develop methods for increasing them

• Assist in creating ways for delivering excellent customer service to irate or problematic customers


• High school diploma/GED required (College degree preferred)

• Ability to build rapport with clients

• 2+ years experience in a customer service role

• Proficiency with MS Office

• Ability to work well in a team environment

• Strong sense of professionalism and discretion required


The management team offers an environment where our associate's ideas are not only heard but implemented. As a company, we offer advancements based solely on individual performance.

• Full paid training

• Full time / Part Time / Students positions available

• $10-$15 hourly plus weekly bonuses

• Management trainee positions opening

• Travel opportunities

• Yearly R&R trips


If you feel that you are the right candidate, do not hesitate - Apply Today!

A member of our Human Resources team will be in contact shortly after to discuss further details.


* *This Business Does Not Do Any of the Following:


-Door to Door Sales

-Business to Business

Company Description
With aggressive growth, expansion plans and ambitious goals, Vincere Associates leads in strategic thinking and execution. Teamwork is the ability to work towards the vision by utilizing direct accomplishments toward organizational objectives. Comprised of problem solvers and strategic thinkers, they work united in the direction of their common goals. Their goals include reshaping loyalty in the retail industry, revolutionizing Fortune 100 marketing & sales programs for consumer loyalty, and representing the top brands in home entertainment. At Vincere, commitment to teamwork helps them accomplish every goal set.

Role: Customer Service & Promotions Associate
Job Type:
Location: Austin,

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