Support Worker

Location: Edinburgh
Contract Type: Permanent - Full Time
Salary: £12.84 per hour

Are you passionate about making a difference in people's lives? Apply to be part of a dedicated team providing safe, secure, and supported accommodation for people experiencing homelessness. You'll help individuals build independence, access opportunities, and take meaningful steps toward a more stable future.

Key Roles and Responsibilities:

*

Deliver high-quality, person-centred support tailored to individual needs and aspirations.

*

Utilise case management systems to review, monitor, and evaluate progress.

*

Facilitate key work sessions, reviews, and meetings in line with support plans.

*

Provide advocacy, advice, and support to ensure service users meet occupancy conditions.

*

Work in partnership with external agencies to maximise opportunities for supported individuals.

*

Manage a personal caseload while contributing to the wider team.

*

Support referrals, admissions, and discharges in accordance with procedures.

*

Maintain a safe environment through regular risk assessments, health & safety checks, and cleaning duties.

*

Help individuals with tenancy management, budgeting, and accessing services.

*

Uphold data protection and confidentiality requirements while maintaining accurate records.

*

Play an active role in service development, professional learning, and continuous improvement.

Essential Skills and Attributes:

*

A genuine passion for supporting vulnerable people.

*

Ability to build trusting, empowering relationships.

*

Awareness of the challenges linked to homelessness and trauma.

*

Strong communication, problem-solving, and organisational skills.

*

Ability to work flexibly and independently, including lone working.

*

Basic IT literacy and the ability to maintain clear, accurate records.

Desirable:

*

Experience supporting people with addiction issues, homelessness, or complex needs.

*

Understanding of trauma-informed, person-centred approaches.

*

Experience promoting recovery and social inclusion.

*

HNC or SVQ Level 3 in Social Services and Healthcare.

Qualifications:

*

A willingness and ability to work towards SVQ Level 3 in Social Services and Healthcare is essential.

To Apply:

Click "Apply" and submit your up-to-date CV. For more information and a detailed job description, contact Danielle Frame at 21 HSC. Suitable candidates will be contacted quickly with a view to arranging a formal interview with the Senior Management Team.

21 HSC Limited is an equal opportunities employer