Role Overview

We are seeking a motivated and proactive Housing Officer to manage a portfolio of residential properties across the Bradford area. This role involves working with a mix of social housing and private tenants, ensuring properties are well maintained, tenancies are effectively managed, and residents receive a high standard of service.

The successful candidate will be organised, approachable, and capable of managing a varied workload while ensuring compliance with housing regulations and internal procedures.

Key Responsibilities

* Manage a portfolio of residential properties within the Bradford area

* Act as the main point of contact for tenants, handling enquiries and tenancy-related matters

* Conduct regular property inspections to ensure homes meet required standards

* Manage tenancy agreements, including renewals and terminations

* Respond to and resolve tenant issues promptly and professionally

* Coordinate with contractors to arrange maintenance and repairs

* Ensure compliance with housing legislation and health & safety requirements

* Monitor rent accounts and assist with arrears management where necessary

* Maintain accurate records and produce reports as required

* Build and maintain positive relationships with tenants and stakeholders

* Support the wider team in delivering an efficient housing management service

Requirements

* Previous experience in housing, property management, or a similar role

* Knowledge of social housing and/or private sector tenancies

* Strong organisational and time management skills

* Excellent communication and interpersonal abilities

* Ability to manage a varied workload and prioritise effectively

* A proactive, problem-solving approach

* Professional and customer-focused mindset

* Full UK driving licence and access to your own vehicle (petrol allowance provided)