Payroll Manager

Job Description & Purpose

The primary role is to take full responsibility of payroll and timesheet entry onto client portals and internal system. Make contact with all new clients to introduce yourself and build a relationship, to ensure both parties are aware and understand one another's deadlines, timesheet procedures and methods, paying special attention to client portals i.e., Neuven and GRI and order numbers. Time management is key, all timesheets to be sent out by 3pm on a Friday by email requesting they are completed by 3pm Monday, keeping all relevant parties updated if there are any late or missing timesheets past that deadline to ensure clear communication to our outsourced payroll partners.

Responsibilities

• Attention to detail and time management are essential, as you are working to tight deadlines
• Assertive communication, empathy and compassion is key to create a win win situation when conflict arises
• Keeping accurate records and working in accordance to Employment Legislation and best practice, paying particular attention to GDPR guidelines.
• Update relevant Managers/Directors or team members on overdue or missing timesheets where the client is not complying to the pre agreed procedure
• To competently learn and demonstrate BE systems - Recruso, Temp Hero & Citation.
• Monitor Payroll and Accounts inboxes
• Liaising with external payroll partners in a professional and timely manner ensuring all payroll reports are sent by the deadline provided.
• Dealing with all pay queries quickly and efficiently by liaising with the worker, clients and payroll providers if necessary.
• Ensuring all New Starter details are provided to external payroll providers in accordance with GDPR regulations.
• Dealing with Temporary Worker Holiday requests according to the process set out in the Branch Operating Manual.
• Reporting Holiday bookings and accruals to the Directors on a weekly basis
• Dealing with any Driver PCN's and updating the Toll Tracker
• Distributing, chasing and implementing all Terms of Business, New Client Forms and AWR forms to ensure compliance and updating the Client Audit tracker.
• Ensuring compliance with National Minimum Wage legislation
• Ensure weekly compliance reports are completed for Temporary Workers details, ID and driving licences remain up to date.
• Providing support for the Accounts Manager when necessary including margins, invoicing and reporting.
• Providing cover for the Compliance Manager and Branch Administrator

Qualifications

• Strong administration or customer service background
• Strong verbal, written, and organisational skills
• 3 year min administration experience

Strong customer service background