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DATE ADDED: Wed 03/10/2018

Customer Service Agents

Daphne, USA
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COMPANY: PREMIERE STAFFING SERVICES

Job Description

We are seeking several professional customer service agents to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Must be able to navigate a website while entering data quickly and accurately
  • Inbound/Outbound Sales and CS
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients while showing patience and empathy
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Excellent phone etiquette
  • Excellent computer skills and data entry skills

Company Description
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Role: Customer Service Agents
Job Type:
Location: Daphne,

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