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Date Added: Sat 19/03/2022

Case Admin

Nottingham, UK
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Company: BROOK STREET

Job Type: Permanent, FullTime

Salary: £9.06/hour

Temporary Contract
Monday- Friday 9am-5pm
37hrs per week
Pay rate starts at £9.06 Increasing to £9.56 after 12 working weeks
Job Role -Case Admin

Duties include but not limited to
Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
" Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce re-offending.
" Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
" Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
" Provide cover for an effective and efficient reception and telephone enquiry service
" Act as single point of contact within unit for specialist area of work as required
" Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.

Typical qualifications and experience: five GCSEs at Grade C or above or equivalent (including English Language or equivalent), NVQ Business Administration Level 2, or suitable clerical experience. Administrative experience with a good knowledge of and experience in using Microsoft Office. Excellent communication skills, both oral and written
If successful in your application, an in-depth background and clearance check will be required, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education and any gaps) (3 years), Address checks (5 years) and may involve us obtaining character references and/or other evidence to cover periods of unemployment.
To apply please complete our online Registration by clicking the following link (url removed)okstreet .(url removed)/public-sector-registration.aspx and applying online
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