Customs Brokerage Associate

Solihull / Birmingham

Salary: £30,000 - £35,000 + excellent benefits | Hybrid working

An established international logistics organisation is seeking an experienced Customs Brokerage Associate to join a high-performing customs and freight team in Solihull. This is an excellent opportunity for a customs professional with strong CargoWise1 (CW1) experience who is looking to develop their career within a stable, forward-thinking environment.

The Role

As a Customs Brokerage Associate, you will play a key role in managing import and export customs processes, ensuring compliance with regulations while delivering outstanding service to clients and internal stakeholders.

Key responsibilities include:

Managing customs entries and clearance processes from start to finish

Interpreting and applying import/export legislation and regulations

Liaising with customers, freight teams and external authorities

Identifying opportunities to support client growth and operational efficiency

Delivering accurate, timely and compliant customs documentation

About You

You will be an experienced customs professional with a strong technical foundation and the ability to work effectively in a fast-paced environment.

Essential experience and skills:

Minimum 3 years' experience in a customs clearance role

Strong knowledge of UK import/export procedures and regulations

CargoWise1 experience (Certified Operator/Specialist highly desirable)

Excellent communication, problem-solving and organisational skills

Ability to work under pressure while maintaining accuracy and quality

Strong work ethic, attention to detail and team-focused approach

Personal qualities:

Analytical and technically minded

Confident decision-maker within your area of expertise

Comfortable working within established systems and processes

Collaborative, adaptable and solutions-focused

Working Arrangement

Office-based for the initial 3-6 months during training and onboarding

Hybrid working model thereafter (60/40 split)

Monday-Friday, 37.5 hours per week (some flexibility required to meet operational needs)

Salary & Benefits

£30,000 - £35,000 per annum

24 days holiday + bank holidays (increasing with service)

Generous employer pension contribution (7.5%)

Death in service cover

Wellbeing and employee assistance programme

Online GP access

Salary sacrifice benefits (pension, tech, cycle-to-work, childcare support)

Eye care scheme

Long service and performance awards

Free on-site parking

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy