ARE YOU AN EXPERIENCED SALES TEAM LEADER**
We are working with the top Insurance Specialists who have been looking after people's holidays for over 20 years and covered over 27 million travellers
This award-winning company now have this great opportunity for a Sales team Manager
Are you:
A great motivator
Proactive
Have a hands-on approach
Experienced in performance management
The role:
You will be responsible for managing and leading a team of 10 Sales advisors, you will be required to maximise all sales opportunities, productivity, quality, and customer service.
* To coach and develop team members
* To ensure you remain up to date with procedures and processes, communicate these effectively to your team.
* Recruitment
* Coaching and development needs required to assist agents to meet their KPIs.
* To effectively communicate technical, client, customer, service and system related issues or staff related issues to your direct line manager providing recommendations for swift resolutions.
* To handle complaints in line with our complaint handling process.
* To monitor, record and effectively manage absence and time keeping issues in line with Company procedures.
* To deliver monthly 1:1's
* Understand Health and Safety obligations
Experience:
* Experience in managing a successful sales team
* Proven track record
* Experience of working in an FCA environment
* Understanding of Travel Insurance would be advantageous
* Excellent interpersonal and communication skills
* Microsoft Office
* Ability to read and understand data analysing team performance
You will be working a 37.5 hours per week on a rolling shift pattern
including some evenings upto 8pm, some weekends will be required and bank holidays
In return you will receive a competitive basic salary plus a performance related bonus
Benefits:
Company paid medical treatment through a Health Cash Plan (including dental treatment, glasses, prescriptions, private consultations etc)
Employee Assistance Programme
Tech Purchase Scheme
Pension
Holiday Buy Scheme
Life Assurance (4x Salary)
Christmas Savings Club
Discounted Cinema Tickets
Shopping Discounts for 1000s of High Street Retailers
Length of Service Awards
Staff Referral Scheme
Discounted Travel Insurance
Reward and Recognition Scheme
Personal Development (inc. Courses and Qualifications)
Social Events
Apply now to be considered for this fantastic opportunity