Key Account Manager - BMS Service & PPM Maintenance Contracts

Location: Essex, Sussex & London (Hybrid / Field-Based)
Salary: £50,000 - £60,000
Benefits: Company car or car allowance, fuel card, 25+ days holiday, pension, private healthcare, life assurance, laptop/mobile, structured bonus plan, training & development opportunities
Contract Type: Full-time, Permanent

About the Role

My client, a leading provider of BMS service and maintenance solutions, is seeking an experienced Key Account Manager to manage and grow a portfolio of Service & Planned Preventative Maintenance (PPM) Contracts across Essex, Sussex and London.

This is a field-based, client-facing role where you'll take ownership of key accounts, ensuring contract compliance, client satisfaction and commercial growth. You will play a vital role in managing service delivery, renewals, and identifying upsell opportunities within the BMS environment.

Key Responsibilities

Manage a portfolio of BMS Service & PPM contracts across the South Eastregion
Act as the key point of contact for existing clients, leading performance reviews and driving client satisfaction
Monitor KPIs and SLAs, taking proactive steps to address any service issues
Develop and present proposals for contract renewals, upgrades, or additional services
Collaborate closely with service delivery teams to ensure high-quality execution of maintenance works
Maintain strong financial oversight across accounts, including forecasting and profitability
Support business development by identifying new opportunities within existing client sites
Candidate Profile

My client is looking for a commercially minded professional with a background in technical service environments-particularly within BMS, HVAC, or facilities management.

Essential Skills & Experience:

Proven experience in managing service-based contracts
Strong understanding of BMS systems (e.g. Trend, Siemens, Tridium, Honeywell)
Excellent client relationship and stakeholder management skills
Commercial acumen with the ability to spot opportunities and influence decision-making
Full UK driving licence with the flexibility to travel across Essex, Sussex, and London
Desirable:

Experience working for or with FM providers, building services contractors, or BMS integrators
Previous technical experience in BMS service, commissioning, or maintenance
Salary & Benefits

My client offers a competitive package designed to attract high-performing professionals:

Base Salary: £50,000 - £60,000
Company Car or Car Allowance + Fuel Card
25-28 Days Holiday + Bank Holidays
Generous Pension Scheme (up to 11% employer contribution)
Private Healthcare, Dental Cover & Life Assurance
Mobile, Laptop & Expenses Covered
Training and Career Development Opportunities
Why Apply?

This is a great opportunity to join a well-established, forward-thinking business in the BMS and building technology sector. My client has a strong customer base and a reputation for delivering high-quality service across commercial, healthcare, and public-sector sites.

You'll enjoy a varied and autonomous role with the support of an expert technical team and clear potential to grow into senior commercial or operational roles.

Interested?
To apply, please send your CV or get in touch with Damien on (phone number removed) for a confidential discussion.

SER-IN