A well know company in the insurance industry requires a PREMIUM ADMINISTRATOR. Your:
Formal Education:
- Grade 12 or equivalent
- Finance related qualification
Experience:
- Minimum of 4 years' experience as a Premium Administrator/Accounts assistant in insurance brokerage/ administrator
- Strong Excel Skills
- Premium collection and Bordereaux experience is an advantage
Language Requirements:
- Verbal and written communication in English and Afrikaans
Knowledge:
- Clear understanding of short term insurance and premium flows in a mandated binder brokerage
- Understanding of the financial services industry
- Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
- Understanding of FICA and POPIA
will enable you to:
Unpaids:
- Notify the relevant underwriter
- Cancel if rules dictate
- Ensure that clients are informed of the double debit/forced debit/cancellation
Bank Statements:
- Allocating all deposits reflected on the daily bank statement received from premium collection house
- Managing the age analysis and communicating with underwriters
- Taking appropriate action on policies outstanding over 45 days
Refunds:
- Ensuring that the refund is a valid refund
- Recording and processing refunds on Policy Administration system
- Send refund to FM to be released
Insurer Payments:
- Downloading bordereaux
- Preparing schedule of payments to insurers
- Emailing bordereaux's to the insurers
Off Platform / Non-Binder / No-Collection Policies:
- Allocating premiums received directly by insurers using commission statements as reference
Maintain effective people practices:
- Align own behaviour with the organization culture and values
- Share and transfer product, process and systems knowledge to colleagues
- Collaborate and work with the Claims team to ensure required service levels are delivered
Continuous improvement to ensure effective service:
- Ensure adherence to organizational policies, practices and procedures
- Identify and recommend areas / ways to improve processes
