Laboratory Manager - Oil Products
SUMMARY: Responsible for all day-to-day laboratory operations and management at a local divisional office.
Represents the policies, ethics, and culture of the company in a leadership role.
Closely monitors lab-related financial performance and achieves or exceeds budgeted requirements. Serves as the laboratory management representative for the Company at the respective location(s). Provides for lab-related customer service, troubleshooting, problem solving, and marketing.
SUMMARY: Supervises and coordinates activities of personnel engaged in performing chemical and physical tests of various commodities in response to customer requirements.
ESSENTIAL DUTIES AND REPSONSIBILITIES include the following. Other duties may be designated.
- Ensures all lab staff have adequate resources to perform all aspects of work required.
- Ensures all lab staff are adequately trained to safely perform all required job functions and that competency records are maintained.
- Ensures corporate policy & procedures in the laboratory.
- Manages sales, profits, costs and expenses to meet/ exceed budgeted financial expectations for the laboratory.
- Provides employee motivation and champions the BMS system, including SQC, Calibrations, Quality Assurance, Training, Round Robins and lab BMS.
- Maintains an “open door policy” and communicates with lab staff to promote empowerment and accountability.
- Obtains and maintains an in-depth knowledge of local market requirements.
- Understands customer requirements and organizes lab procedures, schedules and staffing to provide for meeting/exceeding same.
- Fosters customer confidence in Inspectorate America laboratory work.
- Supports the ISO certificate(s) and manages corrective/preventive actions.
- Reviews local laboratory operations for all aspects of the continuous improvement process.
- Compiles and analyzes test information to determine operating efficiency of processes and equipment and to diagnose problems and malfunctions.
- Recommends measures to improve testing procedures, use of equipment, and needs for new equipment. Conducts research to develop custom procedures as needed, working in conjunction with senior lab management.
- Handles required disciplinary matters in a fair and consistent manner and maintains open communication with the Division Manager and the HR department.
- Represents Inspectorate America by appearance and conduct. Behaves ethically at all times. Ensures compliance in all areas.
- Ensures laboratory practices meet or exceed company policy and industry standards.
- Reads, understands and enforces the company BMS and Safety policies.
- May on occasion be required to perform the duties of the Lab Supervisor and/or Lab Technicians.
- Establishes or adjusts work schedules to meet testing requirements and control costs.
- Maintains time, training, calibration, QC and testing records.
- Markets actively for new clients.
- Other duties as may be assigned by Division and/or Senior management.
Manages lab supervisor(s) (if applicable) and lab technicians. Is responsible for the overall management, coordination, direction and evaluation of the laboratory unit.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training lab employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Bachelor's degree from four-year college or university or associates degree or equivalent from two-year college or technical school; or a minimum of five years related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.
MANAGEMENT AND COORDINATION SKILLS:
Ability to manage and lead employees. Ability to effectively delegate and coordinate job duties and to hold employees accountable for job responsibilities. Ability to clearly communicate with staff to establish appropriate job expectations.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphical data.
Ability to identify and define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
OTHER SKILLS and ABILITIES:
Above average “people skills”
Excellent communication skills
Computer literate (MS Office), equipment related software, email etc.
CERTIFICATES, LICENSES, REGISTRATIONS:
Valid drivers license required.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to handle and feel objects, tools, or controls, and to talk and hear. The employee frequently is required to stand, walk, taste and smell. The employee is occasionally required to reach with hands with arms. The employee must sometimes lift and/or move up to 50 pounds.
Employee is sometimes required to climb and descend stairways and ladders. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Role: Laboratory Manager
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