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Date Added: Fri 01/08/2025

Field Service Engineer

Basildon, UK
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Company: SIGMA4UK LTD

Job Type: Permanent, FullTime

Salary: £30,000 - £32,000 per annum

Join SIGMA4UK Ltd – Field Service Engineer (TVMs)Basildon / Brentwood / Thurrock, UKFull-Time | Field-Based | Full Training in Italy Provided

Excellent Salary of £32,000 Per Annum

At SIGMA, we’re not just a company—we’re a global technology powerhouse shaping the future of self-service systems. With a 600-strong international team across Europe and the US, we design, build, and maintain innovative solutions like ATMs, Ticket Vending Machines (TVMs), and motorway toll systems.

The Field Service Engineer Opportunity:We're looking for a Field Service Engineer to join our fast-growing UK operations based in Essex. Since 2018, SIGMA4UK Ltd has partnered with c2c and, more recently, Avanti West Coast, delivering advanced support for ticket vending systems nationwide.

This is a unique chance to blend your technical expertise with hands-on engineering, backed by international training and support.

Why Join SIGMA4UK Ltd?

  • An excellent salary of £32,000 per annum
  • Work with cutting-edge technology in a dynamic and international environment
  • One-month all-expenses-paid training in Italy
  • Use of company van for work-related travel
  • Be part of a growing UK team making a real impact on public transport infrastructure

Key Responsibilities of the Field Service Engineer:

  • Providing onsite installation, maintenance, and repair for ticket vending machines at railway stations operated by Trenitalia c2c Limited
  • Diagnosing faults and delivering fast, effective solutions
  • Performing routine preventive maintenance to maximise machine uptime
  • Working closely with SIGMA’s technical teams across the UK and Europe
  • Supporting testing procedures and maintaining accurate service logs and documentation

What We're Looking For:

  • Minimum 1 year of experience working with electronic or electromechanical systems (ideally TVMs or ATMs)
  • Technical qualification (university degree or college diploma) or equivalent experience
  • Strong understanding of hardware/software troubleshooting
  • Solid computer literacy and confident using laptops/software tools
  • Full UK driving licence
  • Willingness to travel across London to Shoeburyness, and occasionally nationwide
  • Ability to spend one month in Italy for full product training (all costs covered)

Bonus Points For:

  • Italian language skills
  • Experience with Ticket Vending Machines, ATMs or similar self-service systems

Interested?Send us your CV today for immediate consideration and take the next step in your engineering career with SIGMA.

Also suitable for professionals with experience in:Support Engineer | Application Support | Onsite Engineer | Electronics Engineer | ATM Technician | Technology Support | Electromechanical Engineer

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