Key Accountabilities
* Provide leadership and ensure that contractual commitments are met and exceeded.
* Ensure that opportunities for the strategic development of the contract are exploited.
* Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety process is effectively implemented and regularly reviewed.
* Ensure contracts are staffed by fully competent teams.
* Ensuring customer focus within all areas of operational activities and that effective relationship are maintained with key client contacts.
* Promoting and maintaining core values.
* Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support mobilisation as required on new contracts.
* Responsible for day to day supervision, operations and maintenance of all electrical and mechanical plant services primarily PPM and reactive works.
* Daily management of engineering team -day and shift engineers.
* To direct, instruct and supervise all contractors as well as subcontractors, insuring staff compliance with working practice.
* To insure the shift log system is updated and complete and the subcontractor visits are logged and any major incidents /problems are attended to.
* To complete monthly and quarterly engineering report insuring that significant events or activities as well as areas of concerns are noted in the report.
* Insure that all matters that have impacted the smooth running of the building and the facilities are immediately reported to senior management throughout the complete escalation procedure.
* Monitor critical areas for cleanliness insuring plant rooms and equipment are regularly checked, cleaned and maintained.
* To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices with emergency/contingency procedures with critical systems.
* Liaise and keep informed the senior management on all aspects of contract problems and regularly update on all engineering issues.
* To assist, produce and construct the current CEWA's and risk assessment which are used throughout all facilities and sites, ensure that all work is inspected prior to closure of the work permits.
* Ensure that all staff is conversant with the operation and control of critical and non-critical systems installed with the client's portfolio. Spare parts to be checked on delivery for conformity and compliance with the QA policy.
* To manage holiday, sickness, maintaining the correct and required shift level within the building.
* Identify needs/assist in arranging training for engineers.
* Issue workloads (both PPM's and reactive) on a daily basis as governed by day to day operation.
Person Specification
Essential
* Recognised apprenticeship, ONC / BTEC Electrical/Mechanical engineering or equal.
* A strong and committed team player capable of prioritising and solving problems, utilising innovative solutions.
* Must be well organised with good task management skills.
* Good written & verbal communication skills.
* Computer literate.
* 5 years' experience in a related environment.
* Strong people management skills.
* Have a positive and proactive approach to work and able to work on own initiative and as part of a team