We are currently recruiting for a Day Concierge to join the team at a prestigious luxury residential development in Richmond.

This is an excellent opportunity for an experienced and personable concierge professional who takes pride in delivering an exceptional resident experience and thrives in a high-end residential environment.

What’s on offer:

• Salary of £29,000
• Christmas Bonus
• Overtime opportunities available
• 4 on / 4 off shift pattern
• Opportunity to work within a high-quality, luxury residential setting

The Role:

As the Day Concierge, you will be the face of the development, providing a warm, professional and efficient front-of-house service to residents, guests and contractors. You will play a key role in maintaining the high standards expected within a luxury residential environment.

Key Responsibilities:

• Deliver a first-class front-of-house service to residents and visitors
• Meet and greet residents, guests and contractors in a professional and welcoming manner
• Handle resident queries and requests promptly and efficiently
• Monitor access to the building and ensure security procedures are followed at all times
• Manage deliveries, parcels and key handling
• Liaise with the wider on-site team to ensure smooth day-to-day operations
• Maintain the presentation and standards of the reception / lobby area
• Support with general concierge and resident services as required

Essential Requirements:

• Minimum 2 years’ experience working within a luxury residential development
• Friendly, approachable and professional manner
• Strong team spirit and ability to work collaboratively
• Excellent customer service skills
• Well-presented, reliable and proactive
• Able to remain calm and professional in a fast-paced environment

Ideal Candidate:

We are looking for someone who is polished, service-driven and genuinely enjoys creating a positive experience for residents. Previous experience in a high-end residential / luxury property concierge role is essential.

Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.