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DATE ADDED: Thu 11/10/2018

Full Time Customer Service Associate | Immediate Start

San Francisco, USA
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COMPANY: ARES DIRECT

Job Description

Are you looking to start a Customer Service Career TODAY? - We are looking for 3 full time Customer Service Associates.

There’s never a dull moment with ADI. Our extraordinary team tackles every challenge with enthusiasm, creativity, and while we focus on producing results that does not mean we do not have fun along the way. We promote open communication and good old-fashioned hard work.

If you think you have what it takes, APPLY NOW!

We are focused on building brands from the ground up and support each other in this team effort. If you are great at what you do, share our core values, and want to change the face of client relations with us, submit your resume!

We pride ourselves in providing exceptional customer service. We are looking for an individual who is ambitious, detail-oriented, energetic, loves to chat, and most of all has a desire to help our customers select the right products for them.

 

 

Job Description:

  • Customer service associates provide prompt and friendly customer support via multiple channels on issues ranging from simple to complex
  • Customer service associates process orders and returns
  • Customer service associates troubleshoot technical issues for customers
  • Customer service associates skillfully assist and retain customers through positive customer relationship building
  • Customer service associates provide product recommendations and advice when needed
  • Customer service associates meet and exceed service, accuracy, and productivity expectations
  • Customer service associates communicate with Team Leads and/or Management to correct and prevent customer complaints/issues
  • Customer service associates suggest improvements to enhance company communications
  • Customer service associates assist with various projects

 

Qualifications:

  • No experience necessary, customer service background is a plus
  • Punctual and consistent attendance is required.
  • Open availability required.
  • Must be available to work overtime, holidays and weekends as needed
  • Strong written and verbal communication
  • Solid problem-solving skills

Must be eligible to work in the U.S.

Company Description
Ares Direct is a leading consulting and customer acquisition firm that boosts bottom lines by connecting with customers through unique outreach initiatives. We get results because we’re masters at conveying the most relevant information about telecommunications services. Our team knows what it takes to succeed in a crowded marketplace, and our campaign outcomes prove it.

We make a positive impact on the public, our community, and even the world by building campaigns on strongly held values like integrity and collaboration. The solutions we create for our partners clearly reflect these principles.


Role: Full Time Customer Service Associate | Immediate Start
Job Type:
Location: San Francisco,

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