The Resident Liaison Support role involves assisting with customer service activities to ensure smooth communication between stakeholders in an industrial/manufacturing setting. This temporary position based in Salisbury focuses on providing excellent support and resolving any issues effectively.

Client Details

The hiring company is a medium-sized organisation within the industrial and manufacturing sector. They are committed to delivering high-quality services and maintaining strong relationships with their customers and stakeholders.

Description

The Key responsibilities for the Resident Liaison Support role are:

Act as the primary point of contact for residents and stakeholders, addressing inquiries promptly.
Coordinate and communicate project updates to residents to ensure transparency.
Support the customer service team by managing complaints and resolving them efficiently.
Assist with administrative tasks, including maintaining accurate records and documentation.
Collaborate with internal teams to ensure smooth project operations and customer satisfaction.
Attend meetings to provide updates and gather feedback from residents and stakeholders.
Ensure compliance with company policies and procedures at all times.
Contribute to improving communication processes within the organisation.Profile

A successful Resident Liaison Support should have:

Strong communication and interpersonal skills to manage resident interactions effectively.
Experience in a customer service or administrative role within an industrial/manufacturing environment.
A proactive and solution-focused approach to resolving issues efficiently.
Excellent organisational skills to manage multiple responsibilities simultaneously.
Familiarity with standard office software and tools for record-keeping and communication.
The ability to work collaboratively with internal and external stakeholders.Job Offer

A supportive and professional work environment in Salisbury.
The opportunity to gain valuable experience in the industrial/manufacturing sector.
Temporary work offering flexibility and adaptability