Grant Administrator
Our client is a local grant-giving charity and a forward-thinking organisation dedicated to making a lasting difference. They partner with local charities and community groups to support initiatives that improve lives, strengthen communities, and create positive change across West Berkshire and North Hampshire.
This is a 12-month maternity contract commencing in October.
Reporting to the Head of Grants & Administration, you will manage the day-to-day general grant giving activities. Acting as the first point of contact with grant applicants, public donors, charities and organisations, answering queries, and supporting on the use of the on-line grant application system.
Responsibilities:
* Acting as the first point of contact for grant enquiries, offering advice and guidance to charities and organisations via email and phone.
* Assisting new and existing users of the grant system. Verifying and approving new applicant registrations as well as fundraising projects; completing necessary due diligence checks; answering queries; and liaising with users to ensure high-quality applications
* Managing the grant distribution meetings, including curation of applications, advocating projects, through to ensuring funding offers are signed and grants distributed.
* Managing the matched funding scheme and the joint funding appeals, liaising with other organisations, arranging panel meetings and subsequent grant offers.
* Working closely with colleagues in tracking the Monitoring and Evaluation Reporting process
* Assisting with PR activities, including creating innovative social media posts, collating and producing the monthly newsletter, and the quarterly PR Board Reports
* Attending occasional site visits and meetings with charities and organisations
* Working with the Grants team to deliver events
About You
With administrative experience ideally, gained from a customer service business, the successful candidate will be a natural team player with proficient Microsoft Office skills, numerate, organised and capable of delivering an outstanding customer experience. Your approach will need to be thorough and methodical, with highly proficient planning skills. Experience with web portals and social media would be advantageous.
Key Skills
* Excellent communication skills - face to face, email and telephone
* Fully competent in Microsoft Office 365
* Good organisational skills and attention to detail
* Good team player, yet able to work under own initiative
* Customer focused with high levels of diplomacy and discretion
* Experience in using portals, CRM systems and social media platforms is desirable and previous experience in the voluntary sector would be an advantage.
In return, we can offer the following benefits:
* Salary: £27,000 - £30,000pa
* Hours of work will be 37.5 hours per week, from Monday to Friday inclusive.
* Holiday entitlement will be 25 days per annum with the Company's holiday year running between 1 April and 31 March inclusive. Statutory Holidays are 8 days and will accrue on a pro-rata basis.
* Group personal pension scheme - employer contributions of 5%
* Group private health insurance plan
* Death in service cover 3 times salary
* Free on-site parking