Partnered with a growing manufacturing company based in West Norfolk, I am searching for an Head of Operations on a full time permanent basis. This role will report into the Managing Director and will be responsible for c.50 members of staff with 8 direct reports.

On offer is a salary package between £75,000-£80,000 per annum (potential flexibility on the salary) plus profit share, 25 days holiday plus bank holiday, and much more. The working hours are Monday to Friday, 07:30-17:00.

The Head of Operations is responsible for overseeing the day-to-day operations of the manufacturing facility including Production, Supply Chain, Project Management, Procurement, Logistics, Warehousing. This role ensures that production processes run smoothly, efficiently, and safely, meeting the company's quality standards and production targets.

Key responsibilities:

• Strategic Planning: Develop and implement operational strategies to improve efficiency, productivity, and profitability.
• Process Management: Oversee the entire production process from estimating through to delivery on-site to the customer, ensuring that all elements of operations adhere to quality standards and regulatory requirements.
• Team Leadership: Lead, mentor, and develop a high-performing operations team, fostering a culture of continuous improvement and accountability.
• HR: Support HR department with recruitment and performance management of personnel within the operations departments.
• Culture: Lead by example expectations of culture and behaviour and always be a role model for others to follow.
• Resource Management: Manage resources, including personnel, equipment, and materials, to optimise production and reduce costs.
• Performance Monitoring: Establish and monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
• Safety and Compliance: Ensure that all operations comply with health, safety, environmental regulations and industry codes of practice and standards.
• Budget Management: Develop and manage the operations budget, ensuring cost-effective operations and adherence to financial targets.
• Stakeholder Collaboration: Work closely with other departments, such business development, sales, estimating and finance, to ensure seamless operations and alignment with company goals.
• Customer Facing: Support client liaison meetings to promote and address specific needs for customers.
• SLT: Join and support the cadence of meetings including SLT and cascade actions and communications as required. Provide departmental reports for the board pack each month.

The ideal candidate:

• You will be an experienced Production/Operations Manager looking for a step up or someone operating at a similar Head of/Director level role
• You will have a background in Manufacturing, Engineering or Construction
• Previous management experience with a strong leadership ability
• Someone who is charismatic with strong decision making and problem solving abilities
• Excellent communication skills

This is a great opportunity to join a family run manufacturing facility based in Downham Market that are growing - hit apply now!