An exciting opportunity has arisen for an experienced Building Manager to take on the day-to-day operational management of a prestigious, multi-let office building in Central Leeds, directly supporting a private landlord. This trophy asset is home to high-profile occupiers and requires a dedicated professional who excels in tenant engagement, soft service delivery, and proactive building management.

Working closely with a Regional Facilities Manager and M&E Contract Manager, you will be supported by an experienced team to help ensure the smooth, compliant, and high-quality operation of this landmark property.

There is a real emphasis on tenant engagement and customer service, so if you have a strong background in this area, that would be very beneficial!

Key Responsibilities

Operations & Compliance

• Oversee the day-to-day running of the building in accordance with health and safety, environmental and company policies, and legislative requirements.

• Maintain all statutory compliance including risk management, insurance inspections, and site documentation.

• Ensure emergency procedures and crisis management plans are up to date and regularly tested.

• Manage contractors and ensure procurement follows internal policy.

Tenant Engagement & Customer Service

• Build and maintain strong relationships with occupiers, ensuring exceptional service delivery and responsive support to operational needs.

• Lead on occupier communication and engagement, attending tenant meetings and responding proactively to feedback.

Soft Services & Maintenance

• Ensure the building fabric and communal areas are maintained to the highest standard, in line with agreed budgets and service levels.

• Monitor and review cleaning, security, reception and other soft service contracts to ensure performance is consistent with contract KPIs.

Commercial & Reporting

• Assist with management of budget financial reporting for the asset.

• Compile management reports as required and maintain accurate site records including asset registers and maintenance logs.

Essential:

• Prior experience in a facilities management role

• Good understanding of soft service delivery and contractor management.

• Excellent interpersonal and communication skills, with a passion for customer service.

• Sound knowledge of health & safety and statutory compliance.

• Self-motivated, organised, and able to work independently.

• Proficient with IT systems and facilities management software.

Desirable:

• IOSH Managing Safely (or equivalent H&S qualification).

• Knowledge of mechanical & electrical systems and plant.