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Legal Advisor - Portal

Liverpool, UK
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Company: REED

Job Type: Permanent, FullTime

Salary: £22,000 - £27,000 per annum

REED Legal are working with one of the UK’s leading providers of insurance and legal services who have built a reputation for an ethical approach to personal injury litigation. Their workforce delivers a professional but personable service to their clients, and they have fostered a culture built on this ethos which makes for an enjoyable place to work.

To manage a caseload of Fast Track Portal cases through all stages of the Portal, including litigating to Stage 3 when appropriate. To deliver robust quality claims handling, with a key focus on client outcomes, to generate fee income and to contribute to the general success of the business.


  • Responsible for a high-volume caseload of Fast Track Personal Injury RTA Portal claims, following the MOJ process, making use of the firm’s Case Management Systems and using the agreed internal procedures and practices
  • To progress your caseload in a manner to ensures that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations
  • To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously
  • Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks
  • To achieve and exceed various targets set concerning, for example, profit costs, settlements and issuing, without compromising the firm’s integrity.
  • To liaise appropriately and timely with sources, medical agencies, experts, third-party insurers, and other relevant parties to ensure that cases are pro-actively progressed.
  • Perform to a high level in a target-orientated environment.
  • To undertake any other tasks as deemed relevant and reasonable by the business.


  • Previous experience managing your caseload of Fast Track RTA Portal claims, or hands-on experience managing tasks relating to such cases.
  • Excellent negotiator with strong communication skills
  • Competent working with a case management system and good knowledge of MS Office
  • Good attention to detail and organisational skills
  • Focus on delivering quality service to clients and the firm

Salary:  £22,000 - £27,000

Hours of work:  Monday-Thursday 9 am – 5.30 pm Friday 9 am – 5 pm

Location: Wirral – minimum 2 days from office, will consider flexible variations to core hours


  • Minimum 25 days’ holiday per annum
  • Hybrid working model (in relevant role)
  • Medicash (after 1 month’s service)
  • Flexible Working (dependent on the role requirements)
  • Tunnel tag (Liverpool to Wirral commuters)
  • Pension Scheme
  • Life Assurance Scheme

If you are keen

Apply Now