Bury St. Edmunds, UK
Company: ARCO RECRUITMENT
Job Type: Permanent, FullTime
Salary: £30,000 - £35,000 per annum
Our client is looking for an enthusiastic and commercially minded Assistant Branch Manager with specialist knowledge of roofing to support the leadership of a busy builders’ merchant branch. Working closely with the Branch Manager, you will help drive sales growth, oversee daily operations and ensure customers receive excellent service. This is a hands-on role where you will lead by example, build strong trade relationships and support the success of both the branch and the roofing product category.
Key Responsibilities Sales & Customer Service - Proactively promote roofing products and services to new and existing customers.
- Provide expert advice and solutions to trade, commercial and retail clients.
- Support the development of new business opportunities and strengthen customer loyalty.
Branch Operations - Assist the Branch Manager in overseeing day-to-day branch activities.
- Monitor stock levels, manage supplier orders and maintain product displays.
- Ensure compliance with company policies, health & safety and operational standards.
Team Support & Leadership - Act as deputy to the Branch Manager when required.
- Support, train and motivate team members to deliver sales and service targets.
- Contribute to a positive, safe and productive working environment.
Financial & Commercial Performance - Help achieve branch sales, margin and profit objectives.
- Track sales performance of the roofing category and suggest improvements.
- Support cost control, efficiency, and operational effectiveness.
Skills & Experience Required - Previous experience in builders’ merchants and roofing products (essential).
- Strong product knowledge of roofing materials and their applications.
- Experience in a supervisory, team leader or assistant manager role.
- Commercially driven with strong sales and customer service skills.
- Excellent organisational and problem-solving abilities.
- Confident communicator with the ability to build lasting relationships.
What’s on Offer - Salary up to £35,000
- Career development and progression opportunities.
- Pension scheme and staff discount.
- Full training and ongoing professional development.
- Supportive and team-focused working environment.