Reception Admin
Location: Edinburgh West
Hours: Mon-Fri, 36 hours per week
Rate of Pay: £14.02 per hour
Contract Type: Temporary Ongoing

We are seeking a friendly and organised Reception Admin to support the smooth running of our busy Taxi Examination Centre in the West of Edinburgh. This is a front-of-house role, ideal for someone who enjoys working with people, has a professional and welcoming manner, and is confident carrying out a range of administrative tasks.

Key Responsibilities:
Acting as the first point of contact, welcoming visitors and managing the reception area
Issuing paperwork and documentation for vehicle inspections and MOTs
Processing licences and permits for vehicles
Checking customer ID, scanning, and filing documents accurately
Answering general enquiries in person and over the phone (note: guidance on test content cannot be provided)
Using office equipment and computer systems for day-to-day admin tasks
Managing appointments, queues, and ensuring an organised office environment
Supporting customers with clear communication, including those with limited English
Handling situations calmly and professionally, including de-escalating any issues if required
What We're Looking For:
Strong communication and interpersonal skills
A professional, approachable, and patient manner
Excellent organisational skills and attention to detail
Previous experience in a reception or administrative role preferred
Confident with basic IT systems, scanners, and printers
Additional Information:
This role requires professionalism, impartiality, and the ability to provide excellent front-line support to a wide range of customers. You'll play an important role in ensuring the reception and administrative functions run smoothly while creating a positive first impression for everyone visiting the centre.

Apply via this advert today