Technical Helpdesk Advisor - Boilers

Kent

£26,000

The Company

* Leading manufacturer of domestic boilers

* Role due to expansion

* Full product training

* Parking

The Role

* As Technical Customer Service Advisor you will be responsible with dealing with consumer technical and service issues

* Your time will be spent on the telephone, either giving advice or taking appropriate action as required.

* Being professional and polite, and delivering excellent levels of customer service

* Follow initial enquiries to conclusion

* Monday to Friday with 1 in 3 Saturdays

* Based at their Kent head office

Skills and Experience

* Ideally experience within helpdesk roles

* Background of advising on technical products

* Excellent customer service