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Date Added: Thu 20/05/2021

Operations Administrator

Avonmouth, UK
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Job Type: Permanent

Salary: £17374.5 / annually

We are recruiting an Operations Administrator to assist our busy depot in Bodmin.  Our Operations Administrator, Depot Administrator's or Admin Co-Ordinator's oversee all installations from initial bookings through to completion, ensuring a seamless operation of service in our depots. In this role you will speak to a variety of stakeholders in this role a variety of both admin and customer service skills are required. 

We offer a competitive salary, a variety of company wide perks and benefits, a generous holiday allowance, starting at 31 days each year and the opportunity to gain further qualifications to drive your career forward via our apprenticeship levy after a qualifying period.

What the Role is

  • Managing and Tracking the Depot Appointments and Installations Plans
  • Liaising with our Customers, answering any queries, assisting them and qualifying appointments
  • Co-ordinating Installers, Trades and Customers as required to achieve the Installation plans
  • Processes; from inputting, quotations, arranging deliveries to general admin, no two days are the same
  • Monitoring our processes are completed by all stakeholders in the Depot 

What We Need

  • Excellent Administrators, who can problem solve, work to deadlines and have fantastic organisation skills
  • People with a passion, for the products we sell and caring for our customers
  • Talkers, if you enjoy being on the phone and forging relationships, this is the role for you
  • Attention to Detail, you will be a stickler for process and getting it right first time
  • Pride, you will take pride in your work, remaining focused, calm and motivated 

What We Offer

  • Competitive Salary
  • Discounted Staff Purchase Scheme
  • Staff Benefits and Perks
  • Free Parking
  • 31 days Holiday, including Bank Holidays, increasing with service
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