Job Advert: Multi-Skilled TechnicianLocations: Milton Keynes, Bedford, StevenageReports To: Area Managing Supervisor or Working Supervisor

Are you an experienced Multi-Skilled Technician looking for a role where your expertise really makes a difference?We're looking for talented trades professionals to join our team across Milton Keynes, Bedford and Stevenage.If you take pride in your craft, enjoy solving problems, and want to be part of a service that values quality, safety, and excellent customer care, we'd love to hear from you.As a Multi-Skilled Technician, you will:

Deliver high-quality repairs

• Carry out work to a high standard in your primary trade.
• Complete secondary trade tasks to support excellent first-time fix performance.
• Maintain accurate work records and documentation.

Provide excellent customer service

• Deliver repairs with professionalism, care and respect for customers' homes.
• Help us achieve performance and customer satisfaction targets.

Work safely and responsibly

• Assess risks before starting work and apply appropriate Health & Safety controls.
• Report near misses and incidents promptly.
• Follow safeguarding procedures to protect vulnerable customers.

Look after tools, equipment and vehicles

• Maintain company vehicles to required standards.
• Manage van stock efficiently.
• Ensure tools and equipment are safe, certified and well maintained.

What You'll Achieve

• High levels of customer satisfaction.
• Meeting or exceeding First Time Fix targets.
• Compliance with legislation, policies and safety standards.
• Efficient and professional repair delivery.
• Strong teamwork and effective communication.

Essential Skills & Experience

• Proven competence in your primary trade.
• Strong multi-trade skills to support first-visit repairs.
• Experience in a customer-focused, performance-driven environment.
• Ability to work independently and follow agreed procedures.
• Good organisational and time-management skills.
• Confidence in decision-making and problem-solving.
• Physically able to carry out tasks safely.
• Comfortable working safely in varied environments.

Qualifications

• NVQ Level 3 (City & Guilds) in a relevant trade or equivalent recognised competency.

What the Role Involves

• Working independently within clear guidelines.
• Making decisions that may impact colleagues and customers.
• Occasionally coordinating or supporting the work of others.
• Contributing to continuous improvements in the service.

If you're a dependable, skilled trades professional who takes pride in delivering safe, high-quality repairs and great customer service, this could be the next step for you.Ready to apply?We'd love to hear from you.

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