THE OPPORTUNITY: Macildowie are currently recruiting for Customer Service Administrators working for a business based in Loughborough. Work as part of a team to create an excellent customer experience, handling customer accounts, orders and complaints via telephone, online chat and email. This is a 40 hour week permanent position Monday to Friday fully office based.THE ROLE & YOUR RESPONSIBILITIES: Providing quotes to the customerProcessing customer ordersDealing with customer queries and complaints via email, telephone and web chatProduct supportResponding to customer reviewsProcessing returnsDealing with ad hoc tasksEXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:In order to be considered you must possess strong customer service and administration skills. You must be IT literate and have the ability to work under pressure and prioritise your work load.

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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.