Highly experienced, senior-level scheduler needed at this fast-growing security services company to assume a vital role in the company’s security command center. The company primarily provides Security Officers and Fire Safety Directors to class “A” commercial Manhattan office buildings.
The successful candidate will be hardworking, dependable and extremely knowledgeable about the operations of private security officer companies, including Security Officer shift scheduling and replacement assignments.
Primary responsibilities include assuring appropriate Security Officer and/or Fire Safety Director coverage at all required posts, coordinating replacements for absentees and data entry of work orders and managing time and payroll information.
The schedules for the aforementioned position are the following -
Tuesday: 11.00 PM to 7.00 AM
Thursday & Friday: 7.00 AM to 3.00 PM
Saturday & Sunday: 7.00 AM to 3.00 PM
Responsibilities include but not limited to:
Assuring appropriate Security Officer and/or Fire Safety Director coverage at all required posts
Document time of call for each area manager checking in and out of their shift on the designated form.
Verify the scheduled check in / out time with the weekly area manager schedule kept on the desk.
Completion of roll call as quickly as possible at the beginning of shifts
Arrange for post coverage and take call-offs for all shifts and enter in the Call Off Log
Adjust time/hours in working schedule
Make sure all open posts are covered that occur on the shift
Manage time off & shift change requests and deal with officer resignations
In case of any emergency on site, be in constant communication with the Lead Area Manager
Coordinating replacements for absentees and data entry of work orders
Managing time and payroll information
•7+ years’ working in the security services industry.
•5+ years handling dispatching/scheduling of Security Officers.
•Computer literate with proficiency in Word and Excel.
•Knowledge of industry-based security software systems (WinTeam etc.)
•Excellent oral and written communication skills.
•Highly detail oriented with a strong sense of urgency.
•Ability to prioritize and multi-task in a fast-paced environment.
•Flexibility to work rotating and non-traditional hours as needed (evenings, overnights, weekends, holidays).
•Ability to work independently with little direct supervision.
•Ability to work flexible and extended hours as needed (must be able to continue work until relieved).
Competitive salary + benefits
At Quality Building Services, we commit to our clients that we will create a successful partnership and exceed their expectations by adding value to their properties through innovation, foresight, integrity and consistently exceptional performance.
Our dedication to client satisfaction will continue to be unparalleled in the service industry.
Role: Security Scheduler/Dispatcher NEEDED ASAP!!!
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