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Date Added: Tue 01/06/2021

Residential Manager

Lecanto, FL, US
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Job Type: Permanent, FullTime

Job Description

Make a difference in a person's life and become part of something bigger, fill out your application today!

The Key Training Center has been in Citrus County for over 55 years and we are proud to be one of the largest and best non-profit providers in the area. Every day we work hard to provide Kindness, Love, Dignity and Respect to each one of our 300 clients.

Do you want to work for a company with real values, who strives every minute of the day to follow their mission statement? If you do, then the Key Training Center is the place for you. All full time positions are eligible for full benefits including Medical, Dental, Sick Leave, Personal Time, 7 paid holidays a year, Referral Bonuses, and 50% off in our thrift stores.


Assumes responsibility for assisting developmentally delayed residents in life relationships, activities, care and development mental training while they are living in a special residential care setting.

Serves as advisor to the Residential Services Supervisor on matters related to the safety, security, and general welfare of residents.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  1. The primary responsibility of the Resident Manager is to devote full attention to the care and development of each resident and to provide a family like environment.
  2. Provides for the physical care and supervision of residents appropriate to their functioning level.
  3. Assists in providing opportunities for residents to be involved in integrated community activities.
  4. Provides or assists in transportation for residents to and from place of employment, personal appointments, and for recreational and other events.
  5. Encourages clients to make friends outside the facility, and to participate in community activities (such as church, social events, movies, etc.) Coordinates and assists, as necessary, with attendance at religious services.
  6. Encourages positive social interaction and interpersonal relationships. Accompanies residents and participates, as needed, in leisure time/ recreation activities.
  7. Encourages appropriate family involvement by:
  8. Assisting in arrangements for visitation,
  9. Arranging for residents to visit at home,
  10. Assisting in the communication process (i.e. letter writing, telephone calls).
  11. Assists clients in handling money and making and keeping appointments when indicated.
  12. Performs, as needed, minor housekeeping chores.
  13. As the Medication Assistance Provider, the Resident Manager must ensure that all medications, including PRN medications, have written directions provided by the health care practitioner. The Resident Manager must ensure that a copy of the prescription or order is attached to each client's MAR, is legible, and displays the following information:
  14. Name of the medication
  15. Prescription number, if applicable
  16. Prescribed dosage
  17. Specific directions for use, including the medical basis for the medication, time intervals for administration, maximum number of doses, maximum number of days medication should be administered, and conditions under which the health care practitioner should be notified.
  18. Ensures the timely completion of all annual consents as required by the Agency for Persons with Disabilities (APD.) This includes medical, financial, and authorizations for the release of information.
  19. Promptly and properly attends to residents during seizures and assists in dealing with problematic behavior issues.
  20. Provides for the immediate bathing and cleaning of any resident who voids upon or soils himself, also ensures that the resident has a proper change of clothing.
  21. Provides activity periods out of doors on a year round basis.
  22. Takes residents shopping periodically.
  23. Assists residents in any aspect of grooming/hygiene if they are unable to perform these activities. Supervises and assists residents with training programs in health, hygiene and good grooming practices. (i.e. bathing, oral hygiene, dressing, hair care, nail care and shaving).
  24. Follows all formal and informal behavioral management or skill acquisition programs and where required documents necessary records.
  25. Provides for and insures each resident's right to privacy and advises residents of their rights.
  26. Protect each resident's rights and freedoms, and maintains the confidentiality of personal information.
  27. Assists each resident in developing attitudes and behavior appropriate to community living.
  28. Participates in in-service training programs as provided.
  29. Coordinates the household routine ensuring that residents participate appropriately in homemaking activities and that they have a suitable schedule.
  30. Participates in monthly fire evacuation drills, disaster drills, and tornado drills with proper documentation of same.
  31. Maintains a safe environment and hazard free environment, and provides first aid as necessary.
  32. Avoids the exploitation of any resident.
  33. Maintains records as directed, also, coordinates/contacts Staffing Coordinator for back-up in cases of vacation, holidays or sickness.
  34. Supervises and participates in routine household maintenance.
  35. Supervises and assists as necessary in preparation of meals.
  36. Assists in the on-going assessment of resident progress.
  37. Assures that the provisions of the American with Disabilities Act (ADA) are complied with, particularly those related to a barrier free environment.
  38. Maintains resident activities schedule.
  39. Maintains and balances resident funds.
  40. Shops for groceries on a weekly basis or as needed.
  41. In conjunction with the Residential Services Supervisor, prepares and maintains staff schedules to ensure appropriate staffing ratios. Ensures staffing is adequate as scheduled; will be available to complete a shift, if relief staff is unavailable.
  42. With the Residential Services Supervisor, reviews applications, observes potential employees on "observations" on homes, participates in interviewing process and assists with hiring process. Additionally, with the Residential Services Supervisor's assistance, completes performance evaluations; provides feedback, counseling and disciplinary action as needed; contacts Human Resources department for assistance as necessary.
  43. Performs other essential duties as requested or required.


Supervises Resident Manager Assistants assigned to home, both permanent and relief staff; provides feedback and counseling; participates in all performance evaluations and disciplinary actions of staff under their direct supervision.

Provides and documents training of staff; ensures that staff attend mandated trainings in order to ensure compliance with all regulatory agency requirements.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


High school graduate or equivalent certification required. At least one year of experience working with the mentally disadvantaged.


Valid Florida drivers license with a safe driver rating.


Ability to deal courteously, tactfully and efficiently with residents families, staff members and the general public.

Emotional stability and maturity with a genuine interest in working with residents.

Capable of working a flexible schedule when necessary.

Basic first aid training.

CPR training/certification.

Managerial or supervisory competencies are helpful.

Knowledge of life-safety and infection control protocols.

Willingness to comply with in-service training or other mandates.

T.A.C.T. Certification and/or training (at the discretion of the Residential Services Supervisor).

Ability to follow directions, handle emergency situations and act in accordance with good judgment.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and walk. The employee frequently is required to sit; use hands to finger, handle, or feel objects, tools, or controls or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works in outside weather conditions and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually quiet.


This position involves exposure to blood, body fluids or tissue. Protective measures are required. Hepatitis B Vaccine is highly recommended.

There is a potential for injury in this position if proper safety procedures and protocols are not followed or if violations are not promptly reported

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