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DATE ADDED: Fri 05/07/2019

Host/Hostess

Harrogate, UK
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COMPANY: BRIGHTERKIND LIMITED

JOB TYPE: Permanent, Full Time

Host/Hostess brighterkind is a dynamic care home group that is delivering a new approach to care, putting residents’ happiness and health at the heart of our philosophy. Currently a standalone business within the Four Seasons Group, brighterkind has aspirations to develop independently into one of the leading care home providers in the UK. This role presents a unique opportunity to join a caring, fun and forward thinking business which is currently in its early stages of development. brighterkind operates in excess of 70 care homes throughout England, Scotland and the Channel Islands and employs more than 4,000 people. We are already the 5 th largest provider in the UK with aspirations to develop further over the next three years. brighterkind is focused on becoming the brand of choice within the care sector. Our aspiration is that in time brighterkind becomes a byword for unrivalled levels of personal and nursing care, offering outstanding recreation and activities, and delivering a high quality food and dining experience to all our residents. Put simply, our aim is to establish ourselves as the best known and most highly respected operator in the care sector. We are investing heavily in our estate as part of a comprehensive re branding and refurbishment strategy. £25m has been earmarked to refurbish our homes and turn them into contemporary and comfortable places to live and work; £12m of this capital has already been invested. We are also investing heavily in professional development and have created a number of industry leading training programmes to help our managers and leaders to be the best that they can be. We aspire to provide our employees with a truly rewarding opportunity to proactively shape the company culture and influence the development of the business. This really is an exciting time to join us. We offer a challenging and rewarding environment for proactive and innovative individuals to flourish and develop. We are looking for professional, creative and energetic candidates to join our friendly and passionate team all working towards the same goals – to help those we care for, love every day! Key responsibilities; Ensuring kitchenette areas are fully stocked prior to serving of all meals Prepare and lay tables in dining areas Prepare individual residents bedroom meal trays Assist in the service of pre luncheon Sherry, wine and juices Assist in clearing tables after meals Cleaning all kitchenette areas Checking sell by dates on consumables held within kitchenette areas Serving of tea and coffee, drinks and snacks in afternoon and for residents throughout the day; Preparing water and juice jugs, with glasses on trays for lounges ensuring that there is a plentiful supply Restocking of fruit and snacks in communal areas Changing of water and juice jugs in resident bedrooms and checking that there is a clean glass available After lunch, checking that the lounge areas are clean, tidy and welcoming by emptying bins and vacuuming as and when needed throughout the shift; Ensure readily available magazines, papers and recreational games are in lounges for residents to use; encouraging and offering these to all residents Engage in one to one activity with residents in the lounges where needed Welcoming of residents visitors to the home and offering them refreshments Complete charts and documentation to meet the needs of the business An energetic, committed yet approachable team member, the person who fulfils this role will add real value with their obvious passion and commitment to both residents, families and staff alike, but will have the ability to multi-task in a high pressure environment with care and compassion. Your talent and ability will be a reflection of the brighterkind culture and values and will help showcase the best of our organisation. If you possess these skills and the drive to succeed in this role we would love to hear from you. In return brighterkind provide a variety of competitive benefits including a generous holiday allowance, a bespoke development programme, child care vouchers and an employee discount scheme. Their talent and ability will be a reflection of the brighterkind culture and values and will help showcase the best of our organisation. To succeed you will be: A team player - brighterkind is a low ‘ego’ organisation; Strong communicator and influencer; Energetic and hard-working; Passionate about offering superior services and want to make a difference in everything that they do A sense of humour and positive outlook on life – Glass half full rather than half empty is key! We offer unrivalled employee benefits as our staff are at the heart of our achievements and future vision. Rewarding commitment and long service are important to us and all employees are entitled to the following benefits and incentives. Competitive salaries and generous holiday allowance Ongoing personal development plan and career progression Team Meal Offering Free uniform High street discount vouchers NEST work place pension contributions Long service awards and vouchers All successful applicants will be required to work on a rolling rota basis and therefore required to work a weeked where appropriate. All offers of employment are subject to satisfactory references and a DBS check. As you can imagine we receive very high volumes of applications for some of our roles. Whilst we are not able to respond personally to each applicant, we appreciate the time you have taken to consider and apply for a new role with brighterkind. If you have not heard from us within 4 weeks, then on this occasion your application has not been successful. Please keep checking our website for upcoming opportunities.
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