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Date Added: Mon 28/06/2021

Front Of House Receptionist

Staffordshire, UK
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Job Type: Permanent, FullTime

Salary: £17177 - £18619/annum local government pension scheme, exc


Full Time, Permanent

Salary Scale: £17,177 - £18,619

Location: Newcastle under Lyme College 

Newcastle & Stafford Colleges Group is financially one of the strongest of its kind in the country with very high success rates, amongst the top 10% nationally.

The group is currently home to a population of over 5,000 full-time students and around 620 students on higher education programmes. We have over 2,000 part-time or adult learners and 2,000 apprentices where we work with over 800 individual employers. 

This role would be ideal for you if you are a customer focused individual with a strong interest and experience in the educational environment. The purpose is to provide a friendly and efficient operation of the front of house service to students, members of staff, and the general public.

The main duties of the post holder are:

To assist with the completion of application and enrolment documentation by students, employees or other relevant parties

To provide information, advice and guidance to potential learners over the telephone and in person

To meet and greet visitors to the College, providing a friendly and efficient front of house service

Required Skills and Experience:

Has a minimum of NVQ Level 2 in Advice and Guidance and/or Customer Service.

Is pro-active and enthusiastic and able to work on own initiative

Possesses excellent communication, administrative and organisational skills.

What's in it for you?

The college offers and excellent benefits package which includes:

Local Government Pension Scheme

Excellent Training and Development Opportunities

24 days annual leave, rising to 30 following 5 years' service (plus bank holidays and Christmas closure period)

How to apply:

To apply for the role of Front of House Receptionist, please click 'Apply Now' to complete an online application form.

(If you are applying via a jobs board, you will receive an e-mail and link that will take you directly to our application form on the Newcastle & Stafford Colleges Group website).

The closing date for completed applications is Sunday 11th July 2021.

Interviews are to be held  Week Commencing 19th July 2021

This college is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. All college based positions are subject to enhanced DBS check and are exempt from the Rehabilitation of Offenders Act.

As an equal opportunities employer, we welcome applications from all sectors of the community
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