Job Title: Parts Sales Advisor
Location: Sussex
Salary: From £14 per hour (DOE)

Your New Client

My client is looking for an experienced Parts Sales Advisor to join a busy and supportive team. This is a fantastic opportunity for someone with a background in agricultural machinery or automotive parts who enjoys working in a customer-focused role, solving problems, and ensuring the smooth running of a parts department.

This role is key to delivering a first-class service to customers by providing accurate advice, sourcing the right parts and consumables, and maintaining an efficient parts operation.

Key Responsibilities:
Identifying and supplying customer spare parts requirements in-store, over the phone, and via email.

Processing sales orders and invoicing using a dealer management system (full training provided).

Coordinating returns and working with couriers within time restrictions.

Supporting rolling stock checks, ensuring stock is accurate and well-organised.

Receiving, checking, and putting away deliveries, including handling shortages or damaged stock.

Pre-picking parts for workshop and customer needs.

Maintaining a tidy, safe, and well-presented department.

Skills & Experience:
Strong communication skills with a confident telephone manner.

Agricultural machinery or automotive knowledge essential.

IT literacy, with experience using Microsoft Word, Excel, and Office.

Ability to multi-task, prioritise, and work under pressure in a fast-paced environment.

Reliable, organised, and deadline driven.

Flexibility to support the wider team when needed.

Experience using Ibcos Gold is desirable but not essential (training available).

Benefits:
Competitive hourly rate, from £14 (depending on experience).

Full-time, Monday to Friday, 8:00am - 5:30pm (extended hours during harvest, plus occasional weekends for shows/working days on a rota).

22 days holiday plus 8 bank holidays.

Company pension scheme.

Healthcare plan and employee assistance programme.

Long service rewards.

Staff incentives, offers, and discounts.

This is an excellent opportunity to join a well-established business with a supportive working culture and real opportunities for progression.

Next Steps:
If you're a motivated individual with strong parts knowledge and excellent customer service skills, apply today with your up-to-date CV or call Amy at Kemp Recruitment on (phone number removed)