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Date Added: Wed 14/09/2022

Broker Support Administrator

Bristol, UK
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Job Type: Permanent, FullTime

Salary: £19,000 per annum

About the Company

Our clients head office is based in Bristol. They have been recognised for its commitment to client service by being awarded the prestigious Chartered Status by the Chartered Insurance Institute (CII)- this is the industry’s gold standard for firms of Insurance Brokers.

As a business, they ensure that their clients receive the very best advice and customer service on a wide range of insurance products- acting for over 8,000 corporate, commercial, and personal clients throughout the UK. As an employer, they provide their staff with a fun and lively working environment whilst also encouraging and developing them through their insurance careers.

About the role

  • As a Broker Support you will be asked to support some Administration aspects for their Brokers and wider Insurance team to ensure their duties and tasks are completed to a high standard.

Main duties and responsibilities:

  • Insurance Broker Support duties which include, but are not limited to: booking in new business proposal forms, policy sending, policy chasing, policy saving, allocating policy chasing list, completing client questionnaires/online validations
  • Maintain Client Accounts
  • Prepare and Proofread Documents
  • Provide Basic Office Administration
  • To provide exemplary customer service to all business customers.
  • To develop and maintain business relationships with key partners.
  • To be responsible for the management of your own workload.
  • To adhere to agreed service standards.
  • To keep up to date and conversant with lending criteria, products and special schemes and convey this accurately to brokers over the telephone.
  • To support the sales and new business application processes including use and understanding of the broker portal and systems

Requirements to be considered for the role

  • Proficient with Microsoft Office Suite
  • Professional appearance
  • Solid communication skills both written and verbal
  • Ability to be resourceful and proactive in dealing with issues that may arise
  • Ability to organise, multitask, prioritise, and work under pressure
  • A friendly and confident personality
  • The ability to stay calm under pressure
  • Willing to learn about Insurance


  • Flexible Working Hours once your probation has been passed
  • 25 days paid annual leave + Bank Holidays
  • Death in Service (3 x Salary)
  • Regular Company parties (previous ones include boat parties, masquerade balls)
  • Free eye test and contribution towards glasses
  • Employee Assistance Programme, with access to an Online GP for you and your family to use
  • Pension Scheme
  • Cycle to Work Scheme

Salary on offer is £19,000 p.a to start

If you wish to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment

Apply Now