Job Title: Passenger Assistant (Grade 5)

Location: Huddersfield, HD1

Contract Type: Full-Time, Temporary (3 months)

Start Date: September 2025

Pay Rate: £12.85 per hour

About the Role:

We are looking for a dedicated and caring Passenger Assistant to join our transport team in Huddersfield. This full-time, Grade 5 role involves supporting children with special educational needs and day care clients during their journeys to and from school or care centres. You’ll play a key part in ensuring passengers travel safely, comfortably, and with dignity.

As a Passenger Assistant, you’ll work closely with drivers, parents, schools, and care providers to deliver a reliable and compassionate transport service. You’ll be responsible for assisting passengers with mobility challenges, administering emergency medication when needed, and maintaining a calm and supportive environment during transit.

Key Responsibilities:

• Ensure the safety and wellbeing of passengers throughout their journey.
• Assist with boarding, seating, and disembarking, including the use of ramps, lifts, and safety restraints.
• Respond to medical needs, including administering first aid or emergency medication.
• Communicate effectively with parents, carers, and school/day care staff.
• Maintain confidentiality and uphold safeguarding standards.
• Support the driver in monitoring vehicle safety and cleanliness.

What We’re Looking For:

• Experience caring for children or adults, particularly those with additional needs.
• Willingness to undertake First Aid training.
• Flexibility to work across different routes and vehicle types.
• Ability to manage challenging behaviour with patience and professionalism.
• Enhanced DBS check (Children & Adults) required.

Why Join Us?

This is a rewarding opportunity to make a meaningful impact in your community. You’ll be part of a supportive team committed to delivering safe, respectful, and high-quality transport services for vulnerable individuals.