Service Advisor - Oxford

Salary: £26,000 - £30,000 Basic + Bonus (OTE £30,000 - £38,000)
Location: Oxford
Hours: Monday-Friday (No weekends)

Role Overview

We are recruiting for an experienced Service Advisor to join a busy and professional dealership in Oxford. This role offers a great work-life balance with a Monday-Friday schedule, alongside a realistic bonus structure.

Key Responsibilities

* Booking vehicles in for servicing, repairs, and MOTs

* Acting as the main point of contact for customers

* Liaising with the workshop to monitor progress

* Providing updates, gaining authorisation for additional work, and upselling where appropriate

* Managing job cards, invoicing, and payments

* Delivering a high level of customer service at all times

Requirements

* Previous Service Advisor experience (essential)

* Strong customer service and communication skills

* Confident upselling and working towards targets

* Organised and able to handle a busy workload

* Full UK driving licence