Site Operations Manager - North West

£45,000 - £48,000

We're recruiting for an experienced Site Operations Manager to lead the day-to-day operations of a busy Cross Dock Centre. You'll play a pivotal role in driving efficiency, safety, and service excellence in a dynamic transport environment.

Key Responsibilities

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Hold site-level O Licence and ensure full legal and safety compliance

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Lead a safe, customer-focused Cross Dock and transport operation

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Ensure optimal resource, fleet, and equipment planning

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Drive performance to meet KPIs and customer service standards (NPS)

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Own and manage operational budgets and cost control

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Inspire, coach, and develop your team - building succession plans

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Drive continuous improvement and partner with internal stakeholders

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Ensure clear communication at all levels and drive best practice

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Lead performance reviews and improvement planning

Skills & Experience

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Transport Manager CPC - essential

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Proven leadership in transport or logistics operations

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Strong budgetary, planning, and commercial acumen

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Continuous improvement mindset and change management ability

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Influential communicator with excellent people management skills